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Shipping and Delivery

Shipping Policy

At PrimeStreetwear, we strive to deliver your authenticated, high-quality second-hand footwear and apparel as quickly and efficiently as possible. Below is our detailed shipping and delivery policy to provide clarity on our processes and ensure a smooth shopping experience.

Processing Time

  • Order Verification, Sourcing, Authentication, and Quality Checking: All orders undergo a thorough process to ensure the authenticity and quality of our products. This process includes sourcing, authenticating, and quality checking each item, which typically takes 3-10 business days.
  • Extended Processing Time: If the processing time exceeds 10 business days, we will notify you and offer the option to cancel your order for a full refund.

Shipping Options

We offer multiple shipping options to cater to your needs. Shipping times may vary depending on the shipping method selected at checkout.

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 3-5 business days.

Shipping Partners

We have partnered with reliable shipping carriers to ensure your orders are delivered promptly and securely. The shipping partner used for your order will be selected based on the destination and the shipping option chosen at checkout.

Shipping Rates

Shipping rates are calculated based on the weight of the package, the shipping destination, and the shipping method chosen. These rates will be displayed at checkout before you confirm your order.

International Shipping

PrimeStreetwear ships internationally, with delivery times varying based on the destination country and selected shipping method. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

Customs, Duties, and Taxes

  • Customs Fees: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
  • Customs Procedures: PrimeStreetwear is not responsible for delays caused by customs. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our shipping partner’s website.

Delivery Issues

  • Missed Delivery: If you are not available to receive your delivery, the shipping carrier may leave a notice with instructions on how to collect your package or arrange for a redelivery.
  • Lost or Stolen Packages: PrimeStreetwear is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
  • Incorrect Address: Please ensure that the shipping address provided at checkout is correct. PrimeStreetwear is not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions or concerns regarding your shipment, please contact our customer service team:

We are committed to ensuring your complete satisfaction and will do our best to assist you with any shipping-related inquiries.

Thank you for shopping with PrimeStreetwear!